Making a Complaint
At DAI Magister Limited, we’re committed to providing excellent service to all our clients. However, if you’re unhappy with any aspect of our service, we want to hear from you. We have a straightforward complaints procedure designed to address your concerns fairly and efficiently.
You can submit your complaint using our Complaints Form attached below, which allows you to detail the issue, provide relevant evidence, and specify which members of our team you’ve dealt with. Once completed, simply email the form to info@daimagister.com or post it to our office at 3rd floor, One Smart’s Place, London WC2B 5LW.
We take all complaints seriously and will keep secure electronic records of your submission in accordance with our data retention policy. Your feedback helps us improve our services and maintain the high standards our clients expect.